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IT Product Company

ClickSoftware

ClickSoftware provides cloud field service management and mobile workforce scheduling software, now part of Salesforce

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About ClickSoftware

ClickSoftware is a field service management software company. Its tools schedule and manage technicians who work at customer sites, using algorithms and artificial intelligence. The stored profile says it was founded in 1997 by Moshe BenBassat. Its web address now leads to a Salesforce field service page.

What ClickSoftware offers

  • Mobile workforce management — assigns jobs to field engineers and manages them end to end.
  • Scheduling optimisation — algorithms that allocate resources to jobs.
  • Real-time insights — recommendations based on service history and AI.
  • Field service for any industry — tools that raise productivity and reduce service risk.

Who it works with

The company says it focuses only on field service organisations across many industries. It lists partnerships with Accenture, IBM, Microsoft, SAP and Salesforce.

Key facts

  • Founded: 1997
  • Team: over 700 people in 8 regions, per older company text
  • Customers: over 15,400, per older company text
  • Current owner: Salesforce, whose page now carries the product

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

What the business tells TrustList

Founded
1997 (29 years) evidence sent
Number of staff
700 people evidence sent

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