ⓘ You agree to these terms when you use our games or any of our services
Welcome to EA This Agreement governs your access and use of products, content and services offered by EA and its subsidiaries ("EA"), such as game software and related updates, upgrades and features, and all online and mobile services, platforms, websites, and live events hosted by or associated with EA (collectively "EA Services") This Agreement is between you and the EA entity listed in Section 13B below
ⓘ If you don’t agree, please don’t install or use our games or services
BY USING EA SERVICES, YOU AGREE TO THESE TERMS IF YOU DO NOT AGREE, DO NOT INSTALL OR USE THE EA SERVICES FOR RESIDENTS OF CERTAIN COUNTRIES, YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN SECTION 15 TO RESOLVE ANY DISPUTES WITH EA
ⓘ You need an EA Account to play most EA games To create one, you must be at least the minimum age and your parents must read and agree to these terms if you are a minor EA can suspend or terminate your account if you break this agreement You may cancel your EA Account or any EA subscriptions at any time
You need an EA Account to access and use many EA Services, including to play online
To create an EA Account, you must have a valid email address, and provide truthful and accurate information You must be eligible to use the EA Service for which you are registering and must be a resident of a country where use of EA Services is permitted
You must be at least 13 years of age (or the minimum age of your country of residence) to create an EA Account If your age is between the relevant minimum age and 18 (or the age of majority where you live), you and your parent or guardian must review and agree to this Agreement together Parents and guardians are responsible for the acts of children under 18 years of age when using EA Services EA recommends that parents and guardians familiarize themselves with parental controls on devices they provide their child
You are responsible for the activity on your EA Account; it’s yours, don’t share it Your EA Account may be suspended or terminated if someone else uses it to engage in activity that violates this Agreement
You may cancel your EA Account or a subscription to an EA Service at any time by contacting EA's Customer Service Department at help ea com To complete your request, EA may collect fees or costs incurred, if allowed by law, and any amounts owed to third-party vendors or content providers
ⓘ EA grants you access to our games and services to you for your personal enjoyment
The EA Services are licensed to you, not sold EA grants you a personal, limited, non-transferable (i e , not for sharing), revocable and non-exclusive license to use the EA Services to which you have access for your non-commercial use, subject to your compliance with this Agreement You may not access, copy, modify or distribute any EA Service, Content or Entitlements (as those terms are defined below), unless expressly authorized by EA or permitted by law You may not reverse engineer or attempt to extract or otherwise use source code or other data from EA Services, unless expressly authorized by EA or permitted by law EA or its licensors own and reserve all other rights, including all right, title and interest in the EA Services and associated intellectual property rights
ⓘ EA provides games, features and content through a series of entitlements Some entitlements are unlocked using virtual currency that has no value outside of our games
The EA Services include Content and Entitlements Content is the software, technology, text, forum posts, chat posts, profiles, widgets, messages, links, emails, music, sound, graphics, pictures, video, code, and all audio visual or other material appearing on or coming from EA Services, as well as the design and appearance of our websites Content also includes user-generated Content ("UGC") UGC includes EA Account personas, forum posts, profile content and other Content contributed by users to EA Services All Content is either owned by EA or its licensors, or is licensed to EA and its licensors pursuant to Section 5 below
Entitlements are rights that EA licenses to you to access or use the online or off-line elements of EA Services Examples of Entitlements include access to digital or unlockable Content; additional or enhanced functionality (including multiplayer services); subscriptions; virtual assets; unlock keys or codes, serial codes or online authentication; in-game accomplishments; and virtual points, coins, or currencies
We refer to these virtual points, coins or currencies as "EA Virtual Currency" When you obtain EA Virtual Currency from us or our authorized partners, you receive a personal, limited, non-assignable, non-exclusive, revocable license to access and select the Entitlements that EA expressly makes available to you
EA Virtual Currency has no monetary value and has no value outside of our products and services EA Virtual Currency cannot be sold, traded, transferred, or exchanged for cash; it only may be redeemed for Entitlements available for the EA Service EA Virtual Currency is non-refundable, and you are not entitled to a refund for any unused EA Virtual Currency Once you redeem EA Virtual Currency for an Entitlement, that Entitlement is not returnable, exchangeable, or refundable If you live in Japan, you agree to use any EA Virtual Currency within 180 days from the date of purchase
You will provide at your own expense the equipment, Internet connection and charges required to access and use EA Services
ⓘ Our games and services may not always be available or operate on all devices We also may make updates or changes to our games and services, which might impact your use or game progress
We do not guarantee that any EA Service, Content or Entitlement will be available at all times, in all locations, or at any given time or that we will continue to offer a particular EA Service, Content or Entitlements for any particular length of time EA does not guarantee that EA Services can be accessed on all devices, by means of a specific Internet or connection provider, or in all geographic locations
From time to time, EA may update, change or modify an EA Service, Content or Entitlements, without notice to you These updates and modifications may be required in order to continue to use EA Services
EA may need to update, or reset certain parameters to balance game play and usage of EA Services These updates or "resets" may cause you setbacks within the relevant game world and may affect characters, games, groups or other Entitlements under your control
EA may also take actions on your EA Account and Entitlements without notice to you to protect you or EA, such as preventing unauthorized access, resetting EA Account passwords, suspending EA Account access, deleting data or removing EA Accounts from EA Services Your availability to EA Services may also be affected in response to actual or suspected Rules of Conduct violations, as further described in Section 6
ⓘ You allow EA and our players to use anything you upload or create (UGC) for free within our games and services You are responsible for your UGC, it must be your own content or content you’re allowed to use
You are responsible for your UGC You may not upload UGC that infringes a third party's intellectual property rights or that violates the law, this Agreement or a third party's right of privacy or right of publicity
EA may, in its sole discretion, remove, edit or disable UGC for any reason, including if EA reasonably determines that UGC violates this Agreement EA does not assume any responsibility or liability for UGC, for removing it, or not removing it or other Content EA does not pre-screen all UGC and does not endorse or approve any UGC available on EA Services
When you contribute UGC, you grant to EA, its licensors and licensees a non-exclusive, perpetual, transferable, worldwide, sublicensable license to use, host, store, reproduce, modify, create derivative works, publicly perform, publicly display or otherwise transmit and communicate the UGC, or any portion of it, in any manner or form and in any medium or forum, whether now known or later devised, without notice, payment or attribution of any kind to you or any third party You also grant to all other users who can access and use your UGC on an EA Service the right to use, copy, modify, display, perform, create derivative works from, and otherwise communicate and distribute your UGC on or through the relevant EA Service without further notice, attribution or compensation to you
ⓘ We want you to have a good time playing our games So we expect you, like all players, to respect EA, our employees and representatives as well as your fellow players This means, for example, obey the law, don’t cheat, don’t be offensive, don’t hack our software, don’t spam or bot, don’t lie to EA or our players Those are the highlights Read the full list of what not to do in the Rules of Conduct
When you access or use an EA Service, you agree that you will not:
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