Coviu

Practices that move consultations online usually discover that video is the easy part and the surrounding workflow is not: who is waiting, who greets them, where the notes go, how payment is taken. Coviu is a cloud service for telehealth that tries to put those pieces in one place. It describes itself as a virtual care engagement platform, and as the operating layer for a clinic's video, phone, documentation and payment work.

Joining without an account

A patient follows a link and connects. No download, installation or account creation is needed, and the session works on a computer, tablet or phone in all major browsers. The company says a provider can be set up in minutes, and that video visits let a practice see more patients.

Specialties the platform is shaped for

The site groups its pages by kind of practice. For mental health it describes a calm, coordinated flow in which reception manages arrivals and transfers while clinicians stay on care. For speech and language therapy it offers built-in assessments from Pearson and Riverside Insights, so sessions can stay interactive. Specialist care, high-volume practices and multi-clinician teams each get a version of the same idea: consults, payments and notes handled together, and patients moved between clinicians without friction. Audiology and speech-language practices are named in the older material as well.

Waiting rooms, calls and group sessions

Live waiting areas show who has arrived and send SMS, email and browser alerts for triage and administrative tasks. Coviu works as one platform for video and phone consultations, with the first phase of its phone feature separating business and private communications and letting a practice run an inbound call center. Group sessions of up to 20 people are supported for group therapy, peer support, education workshops, family mediation or team meetings.

Apps, notes and remote monitoring

More than 50 clinical apps can be added to an account, including assessment tools from partner publishers. AI-supported notes and the option to keep a card on file for payment after a consult are part of the documentation side. An integration with remote patient monitoring lets providers follow patients using Bluetooth pulse oximeters and consult when needed. For larger organizations, the company offers patient management tools, reporting for clinical governance, EHR integration and white-label arrangements. A free trial is available.