Lexic.AI

Lexic.AI offers a platform that combines language processing with optical character recognition to read text and documents. Companies use it to automate back-office tasks and to learn from customer conversations. The site now also presents an independent audit and assurance service for AI agents.

What Lexic.AI offers

• Conversation analysis: classifies emails, chats and phone calls, so teams get insights and alerts.
• Document extraction: pulls data from simple and complex documents, cutting manual entry.
• Process flows: lets users build steps that understand, extract and verify document data.
• Semantic search: searches across calls, chats, emails and documents.
• Chatbots: assistants for onboarding and document recognition.

Who it works with

Companies with large volumes of invoices, images, audio and customer messages, including a supply management firm and a financial markets consultancy that appear as testimonial sources.

Key facts

• Approach: insights delivered to users without a separate dashboard
• Team experience: over 20 years, as stated by the company