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Intelligent Process Automation reinvented
Document Forgery in the Financial Industry: How AI Can Prevent Fraud The future is dashboardless Complex documents, structured in appearance,
only in appearance Extract value from the immense amount of data generated by customer service centers and turn it into an insights center for your business Convert calls, chats, emails and documents into sources of information about your own business and generate insights with Lexic's semantic search engines Automatic processing of invoices, documents, audios and images Improve your back-office processes by adding efficiency and improving the user experience Automate processes related to clients or internal teams using chatbots with cognitive capabilities: document processing, user on-boarding and document recognition
Lexic has allowed us to automate a large part of the back-office processes related to supplier management With Lexic we have learned that Artificial Intelligence adds value immediately if it is managed with pragmatism and knowledge of the use case During 2020, interactions with our clients increased significantly and with Lexic, we have organized and analyzed all our clients' conversations to turn them into a source of information, value and knowledge for all areas of the company, with the aim of improving customer service to our clients
At Optimissa we are specialists in consulting and technology with a focus on financial markets With Lexic we can offer our clients pragmatic solutions to real problems adding efficiency and cost savings from minute zero
Our team combines 3 fundamental components that guarantee the solidity of Lexic:
#Technological and Business Knowledge
Together with leading companies in their sectors, we have developed solutions that allow our clients to launch AI in record time
The data of our clients is crucial to adapt the models and the solutions to each use case We have experience and tools that allow us to train AI models quickly and accurately Our architecture makes us compatible with cloud and on-premises environments
We have connectors and an API system to create data pipelines and offer the results in a simple way Write to us to find out with which platforms we have a native connection
We analyze the voice of the customer and their insights are consumed by all areas of an organization We have experience in several use cases related to Customer Service, Marketing, Operations, Quality,
Our work is based on our vision of improving the understanding of human relationships from data Clients, Employees, Suppliers, and their relationship are our main focus At Lexic we work to respect the privacy of our clients' data
Each customer's data is stored, processed and used independently Once the work is done, they are physically erased if the client so wishes
Paseo de la Castellana 200
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