Knowledge Services

Knowledge Services is a managed service provider that helps public and private organisations run their contingent workforce, vendors and surveys. It is a certified woman-owned business, and its work has a strong government focus.

What Knowledge Services offers

• Staff augmentation MSP — central oversight of suppliers, payroll, compliance and performance.
• Health and human services MSP — workforce management for public agencies delivering those programmes.
• Survey management — design, administration, collection, reporting and analysis of surveys.
• Vendor management system — a cloud tool called dotStaff for sourcing, onboarding, invoicing and compliance tracking.
• Cybersecurity services — consulting, the RAMPxchange marketplace and a StateRAMP programme office.
• Staffing and recruiting — supporting workforce needs.

Who it works with

Examples on its site include state government, the State of Indiana, the City of Mobile in Alabama and public health and human services agencies.

Key facts

• Growth: the business has expanded since 1994
• Ownership: certified woman-owned
• Proprietary software: dotStaff