Userpilot

Userpilot is a no-code product growth platform for product and customer success teams. It helps software companies onboard new users, get features adopted and keep people engaged across web and mobile. An AI agent called Lia analyses product data and builds in-app engagement from what it finds.

What Userpilot offers

• In-app onboarding — onboarding flows, tooltips, banners and spotlights built without developer involvement.
• Product analytics — path, funnel, trend and cohort reports, with dashboards and real-time notifications.
• Surveys and feedback — NPS and CSAT surveys delivered in-app, on mobile and by email.
• Session replay — recordings that show where users drop off, including rage clicks and errors.
• AI agent — Lia analyses data and carries out in-app actions.

Who it works with

Product and customer success teams at software companies. The site says around 1,200 companies use the platform.

Key facts

• Channels: web, mobile and email
• Privacy: session recordings are masked automatically, aligned with HIPAA, GDPR and SOC 2