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UserZoom

UX research platform combining qualitative and quantitative testing, now part of UserTesting

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About UserZoom

UserZoom is a user experience research platform. It lets teams test ideas, prototypes, websites and campaigns with real participants and then analyse the results. It now sits within the UserTesting platform.

What UserZoom offers

  • Study design — usability tests, surveys and information architecture testing.
  • Participant recruitment — a global panel with over 200 demographic filters, plus options to invite a team's own audience.
  • Study scheduling — automatic invitations and reminders, and a virtual observation room for moderated sessions.
  • Automated analysis — transcripts, synced playback, timestamped notes and charts.
  • Sharing insights — video clips and highlight reels for stakeholders.

Key facts

  • Security: SOC 2 Type II certified, GDPR and HIPAA compliant
  • Part of: UserTesting
  • Input types: qualitative and quantitative

Profile written by TrustList from the business's own published information, Oct 2026.

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