KIOSK Information Systems

From patient check-in to innovative virtual services for Telehealth and insurance support, KIOSK provides valued automation solutions to enhance the patient experience and enable today’s growing healthcare demands

KIOSK and our premier government solution partners provide an impressive array of solutions for state and federal government applications Browse custom automation platforms for border security, mass transit, corrections institutions, DMVs and more

Self-service has become the norm in transportation and tourism Passengers rely on KIOSK solutions for customs clearance, indoor and outdoor transit ticketing, airport bag tagging, cruise line services, and more

Streamlining the Retail Return Process

Online shopping is more popular than ever, and more web purchases lead to more customer returns In partnership with Doddle and Inmar, KIOSK is offering a seamless solution to automate in-store returns Our kiosks for returns take return processing out of retail employee’s hands while enhancing the guest experience

• Enables customers to quickly drop off return items, leaving more time for shopping
• Drives in-store foot traffic
• Intuitive user interface for customer transactions on the front end and for back end employee tasks Extra Space has worked with the team at KIOSK for several years, through early ideation and pilot testing to an upcoming large scale deployment of over 600 kiosks We have come to rely on KIOSK to not only deliver an exceptionally well built and supported device, but to help craft an innovative business solution that differentiates Extra Space Storage in our marketplace We didn’t want just another kiosk at our stores, we wanted a custom experience that represented our brand and delivered the quality experiences our customer’s demand KIOSK continues to demonstrate a commitment to excellence, service, and an overall “can-do” attitude that has cultivated a relationship of trust between our organizations

James Hafen, Senior VP of Product Development – Extra Space In partnering with KIOSK, we’re co-developing innovative self-service solutions for the retail and hospitality industries to enable greater operational efficiency for operators while improving the customer experience Our joint solution for Vision Checkout, which involves UST’s software platform integrated with KIOSK’s hardware and support services, is exemplary of this collaboration and takes self-checkout for convenience venues and micro-markets to the next level with computer vision, AI and touchless technology

Subhodip Bandyopadhyay, General Manager- Emerging Digital Technology Since 2014, KIOSK and Materna IPS USA Corp have partnered on some of our self-service projects in North America These projects were for self-service kiosks and self-bag drops From hardware design to mass production, their capabilities provide real value to the customer experience in the airport installations which further strengthens our growth as a global IT service provider

Gary McDonald, President, Americas at Materna IPS GmbH For nearly a decade, KIOSK Information Systems has been a valued Ready Credit partner, facilitating multiple generations of our ReadySTATION® self-service cash to card kiosks From hardware design to deployment support, KIOSK’s expert services add real value to the customer experience and have helped position Ready Credit as the leader in cashless operations

George Hilal, Chief Operating Officer – Ready Credit

We make custom Kiosk Machines that bring automation to life.

We’ve implemented thousands of self-service kiosks around the world, from small businesses to Fortune 100 and Government clients Our solutions experience spans projects from informational kiosks, such as digital signs, to transactional kiosks including Bitcoin ATM and Bill Pay, to interactive experiences like video support and endless aisle

As a kiosk manufacturer with over 25 years of experience, our kiosk machines are engineered using the latest kiosk technology If you are looking to buy a kiosk, contact our sales team today We aren’t just kiosk builders; we write kiosk computer software

Technical design resources at your disposal includes a full complement of highly specialized professions:

• Mechanical, Electrical, and Robotic Engineering
• Safety agency compliance engineers Our teams design each unit from the inside out, based on unique project transaction component needs Enclosure design capabilities range from uniquely integrated standard models to highly sophisticated full-custom designs KIOSK’s modular design disciplines support individualized project delivery, completely removing one-size-fits-all constraints Kiosks engineering team has the deepest portfolio of standard and custom designs in the industry Once the functional and transactional requirements for a project are identified design concepts are provided to pinpoint the ideal solution look and feel From there, kiosk mechanical engineers build-out CAD models, design features, and component placements, optimizing appearance, usability, manufacturability and the simplest field service access KIOSK also has in-house compliance engineering and testing facilities to manage preparations for UL, CE and international safety agency certifications

We Source from Within

Our US-based design team works closely with the engineers and kiosks parent company, Posiflex and our sister company, Portwell, in Taiwan Posiflex, a world leader in point-of-sale and kiosk solutions, is also a premier design and development firm for reliable all-in-one PCs, printers, scanners, and displays Portwell is a world leader in specialized computing design and manufacturing, with products that are ideal for custom and outdoor projects Our ability to self-source key components within our family of companies brings singular supply chain control and industry price advantage KIOSK hosts every solution manufacturing element within our professional campus, including extensive in-house metal fabrication, metal preparation, welding, painting, and artwork production capabilities Our production team is known for agility and fast turn prototyping capabilities Once the design is approved, KIOSK optimizes the manufacturing line for steep product ramp up and deployment staging

As the leading kiosk supplier, we understand how important software is to a successful kiosk deployment Our first-rate in-house development team specializes in self-service applications paired with remote monitoring and alerting KIOSK’s Software Solutions Group has developed a library of transaction code modules that support a deep array of self-service functionality Leveraging these existing code modules enables developers to efficiently customize client applications, minimizing development costs and timelines Our best-in-class process methodologies guide full definition of System Requirements and Specifications, User Interface flow, and UI design These disciplines establish solid development foundations Once defined, a full statement of work is created and agile development begins Applications are integrated on KIOSK’s proprietary CORE K-Nect Remote Management platform, enabling dashboard control of a deployed kiosk network

Securing Your Self-Service Kiosks and Customer Experience

Budget Considerations for Self-Service Success