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IPsoft

AI automation company using virtual engineers and a digital agent to run IT operations and enterprise processes

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About IPsoft

IPsoft is an automation company that applies artificial intelligence to IT operations and business processes. It was headquartered in New York City, according to its stored profile.

Its IPcenter system creates and controls virtual engineers that carry out operational tasks across IT environments. The company also offers Amelia, a conversational digital agent, and a shared-services platform called 1Desk.

What IPsoft offers

  • IPcenter — an expert system running virtual engineers for servers, mainframes, storage, networks, help desks and application operations.
  • Amelia — a digital agent that learns from interactions and understands several languages.
  • 1Desk — a platform linking front-office conversations to back-end systems to automate processes for employees, customers and citizens.
  • Monitoring — checks on infrastructure aimed at spotting problems before they cause outages.

Who it works with

IPsoft serves large organisations, including many of the largest IT services providers.

Key facts

  • Based in: New York City, United States
  • Offices: 15 countries
  • Focus: autonomic and cognitive automation

Profile written by TrustList from the business's own published information, Oct 2026.

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