Interlink Software

Interlink Software makes AIOps software, meaning IT operations tooling driven by machine learning. Its platform gathers events from monitoring and observability tools, links them to the business services they affect, and automates responses.

The company is vendor-neutral and works alongside tools an organisation already owns instead of replacing them.

What Interlink Software offers

• Event intelligence — correlating alerts across many monitoring platforms to cut noise.
• Service observability — visibility of service health and dependencies from data centre to cloud.
• Automation — central rules and actions that standardise runbooks across tools.
• Integrations — connections to Amazon CloudWatch, Azure Application Insights, AppDynamics and Microsoft Teams.
• MSP platform — a single AIOps platform for managed service providers.

Who it works with

Large organisations, including financial institutions and national infrastructure providers. Named customers include British Airways, HSBC and the Met Office.

Key facts

• Recognition: acknowledged by Gartner as an event intelligence and AIOps vendor.
• Security: Cyber Essentials certified, with UK SC-cleared consultants.
• Compliance: member of Cifas.