*instinctools Company

Software development from Belarus with a German and US base

instinctools is a software product development and consulting company headquartered in Germany and the United States. Its engineers work largely from Belarus, and it has used an offshore delivery model for close to two decades. The company says it delivers software for clients who want development done at a lower cost than comparable work in the US or the EU, while keeping the quality, security and transparency that such clients expect. Its website says the firm takes a digital transformation approach to its work.

AI and data work

The company's current emphasis is on artificial intelligence. Its AI services include consulting on machine learning, the design of multi-agent systems for particular domains and AI adoption workshops for organizations starting out. It also runs rapid prototyping and AI readiness work to prepare a company's architecture and governance for AI. Data engineering covers scalable data foundations, from bringing together scattered sources and building warehouses to producing live dashboards and AI-driven insights.

Web, mobile and e-commerce

Web development covers new web applications, the upgrade of legacy systems, large distributed platforms and digital asset management tools. Mobile work includes native iOS and Android applications as well as cross-platform builds for business, consumer and internal users. Its e-commerce practice builds custom or platform-based online shops for businesses that sell through several models.

Staff augmentation and dedicated teams

Clients can add engineers to their own project team through staff augmentation, with the company taking responsibility for onboarding, knowledge transfer, budget control and risk management. Its offer also covers business analysis, UX and design, quality assurance, DevOps and project management. For larger programs it runs an offshore dedicated development center, which it describes as a fully personalized solution for corporate clients with complex projects and demanding requirements for security and availability.

Experience across industries

The company says it has delivered software for many sectors. Its products help sell cars, configure and order complex furniture, support production on factory floors, generate documentation and financial reports, and manage hierarchical dealer networks. It names SAP, Daimler, Fujitsu EST and Burda Digital among the enterprises it has developed projects for.

Delivery and communication

The company states that it has operated in offshore development for about twenty years and that it has delivered more than a thousand person-years of work. Its delivery framework is built around a mature process and an information security approach. Projects are managed through web interfaces that make progress visible to the client, and the company says it works to understand the business goals behind each request before building anything.