Glintech

Atlassian consulting for Jira and Confluence users

Trading as GLiNTECH, the firm is an Australian consultancy whose work is confined to the Atlassian product range. Its team helps organisations evaluate, buy, implement, deploy and optimise tools such as Jira and Confluence, and the firm presents its work as practice-based digital consultancy. It holds Platinum Atlassian Solution Provider status and says it is Australia's largest and most awarded Atlassian partner. The company now operates as part of the Valiantys group and works from offices in Sydney, Melbourne and Canberra.

Cloud migration and ready-made Atlassian solutions

For organisations moving to the cloud, the firm runs migration assessments and plans migrations to reduce disruption and risk. Its experts develop a migration approach suited to each environment. It also sells a set of ready-to-deploy solutions for specific needs, including a cloud transformation package, a cloud migration assessment, an IT service management accelerator, and jumpstart packages for incident handling, advanced planning and product discovery work in Jira. Custom Atlassian apps built by the company extend Jira and Confluence with extra capabilities.

Support, managed services and licensing

Clients can call on Atlassian experts for administration, troubleshooting and upgrades, either on demand or through a managed service that handles requests, changes and training as they arise. The licensing side covers managed licensing, payment terms, preferred currency and aligning renewal dates to an anniversary, which the company presents as a way of making Atlassian purchasing easier to plan. Its consultants also integrate Atlassian tools into existing processes so that teams can keep working without interruption.

Training courses and user events

GLiNTECH offers Atlassian training in public courses, team courses and enterprise delivery, for groups of any size. It hosts events and online masterclasses where users can learn more about getting the most from their Atlassian tools. Users who want to meet the people behind the work can attend those sessions, and the training is built around the same tools the consultancy deploys for its clients.