An unparalleled customer experience

Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity.

Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience.

Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair.

*A single interface connecting makers of service products to those who install and service them.

Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.

Automate claims processing. Optimize part operations and decrease repair cycle time with insight to inventory across the supply chain while in customer’s home.

Confidently send the most qualified technician to every job. Effectively control your coverage areas. Leverage real-time job updates to enhance customer experience and increase productivity.

Tools that empower technician to focus on repair and delighting the customer. Keep techs and back office constantly connected, ensuring flawless performance throughout service supply chain.

Dashboards, reporting & analytics

Get real-time visibility into your customers, jobs in progress, technicians and claims. Dive deeper on key business processes with customized reports.

Highly scalable. Global solution.

Discover why people love ServiceBench, their trusted partner for over 20 years.

From your first customer contact to processing claims for payment, ServiceBench is the tool you need to optimize your business Work smarter and get paid faster when you integrate your network and manage your workflow using the power of ServiceBench to track and complete every job efficiently

ServiceBench has been the leader in providing enterprise solutions for over 20 years Simplifying complex challenges in the high demanding, ever changing service industry Connecting every touchpoint in the entire service event with technology, enabling you to monitor and make decisions based on real time information Addressing global factors that are evolving service requirements

Power up your techs Armed with the ServiceBench Mobile app, your techs can quickly process onsite jobs with ease You control configurable, dynamic processes to guide their workflow and ensure each job is done right the first time

No internet? No problem You can work all of your jobs offline too! Power up your techs Armed with the ServiceBench mobile app, your techs can quickly process onsite jobs with ease You control configurable, dynamic processes to guide their workflow and ensure each job is done right the first time

JAY GRIFFITH – OWNER OF APPLIANCE MEDIC It is inexpensive compared to the other systems I am very, very happy to use this at this price It is perfect for a small company like mine and it has everything I need I love it

VADYM KHAVRUN – OWNER ALL BRAND APPLIANCE REPAIR