SalX

Appointment-based shops, from hair salons to spas, studios and academies, are the target of SalX, a browser-based business management platform that has been on the market for over ten years. The vendor sells it as one subscription with every feature included, with new modules delivered as updates at no extra charge.

Booking and reminders

Clients can book online around the clock through a booking page placed on a website or on a Facebook or Instagram page, while the shop keeps full control of its calendar. Automated confirmations and reminders go out by text and email, and clients can reply to confirm or cancel. The vendor ties this two-way messaging to fewer no-shows. A client portal gives customers their own login to view upcoming and past appointments, loyalty points and purchase history, reducing front-desk calls.

At the till

The point of sale supports split payments, gratuity reconciliation, promotions and custom currency settings. Integrated credit and debit payment processing is offered, and gift cards can be issued and redeemed at checkout with reporting on balances. Recurring memberships and bundled packages of products and services can be sold directly from the system.

Loyalty, groups and reviews

A points module turns repeat visits into rewards that clients can spend on services, retail products or credit in the store. Group appointments allow several clients on one booking, which suits workshops, classes and training sessions. Client visits can be rated at checkout to trigger a review prompt.

Stock and reports

Internal product use can be tracked and assigned to employees, keeping the back bar accurate. Suppliers can be configured and purchase orders sent from the system to restock. Reports run over custom date ranges and cover services, products, employees and payroll, and can be exported for an accountant.

Running anywhere

SalX works in any browser on Mac, Windows, iOS and Android, and syncs data across devices in a shop in real time. The vendor says it is cloud-based, geo-redundant and PCI compliant, with data encrypted. Staff access levels and many settings adapt to the way each shop operates, and a cosmetology school is among those that use it in teaching.

SalX is business management software for appointment-based businesses such as salons and spas. It runs in any browser on Mac, Windows, iOS or Android and includes booking, messaging, payments and reporting.

What SalX does

• Online booking: can be embedded in a website, Facebook or Instagram so clients book at any hour.
• Two-way text and email: confirmations and reminders that clients can confirm or cancel.
• Loyalty points: clients redeem points for services, products or store credit.
• Point of sale: split payments, gift cards, promotions and card processing.
• Reports: custom date ranges covering services, products, employees and payroll, exportable for accountants.
• Group appointments: for workshops and similar sessions.

Who it works with

Salons, spas and beauty businesses, and a cosmetology school that uses it in teaching, according to customer comments.

Key facts

• Experience: over 10 years in business
• Sync: data updates across all devices in a shop in real time