RealityCharting

RealityCharting is a visual root cause analysis tool sold with training. It is built around Apollo Root Cause Analysis, a principle-based method, and runs in the RC Pro software. Users map causes and effects from evidence so the fixes they choose address proven causes.

Main features

• RC Pro software: a charting tool that shows cause and effect relationships.
• Apollo Root Cause Analysis: the problem-solving method behind the software.
• Online training: courses that teach the method with flexible access.
• Shared understanding: brings input from all stakeholders into one evidence-based view.

Customers and markets

Organisations that want consistent problem solving for incidents, safety events and everyday faults.