About LateShipment.com

5-25% savings on shipping

Effortlessly claim refunds for late deliveries, lost & damaged packages, and more from your carriers

Drive up to 12% repeat purchases

Smartly leverage post-purchase touch points and memorable customer experiences to drive repeat purchases

Cut post-purchase queries by half

Save support hours with automated order status updates, self-serve order tracking page, and easy returns

THE ULTIMATE POST-PURCHASE SUITE

Unleash your post-purchase potential

From delightful delivery and return experiences to automated refund recovery, drive everything post-purchase from one place with our unified cloud solution

We are receiving huge shipping refunds in our invoices which we did not have the time and resources to recover, and the powerful reports have helped us understand our shipping operations better Our customers can also track their packages using LateShipment com’s branded tracking page, thereby helping us create a wonderful last-mile experience

Parcel Audit and

Shipping Refunds

Easily recover what carriers owe you

An audit system that identifies 50+ carrier failures
Auto claim submission that ensures maximum refund recovery
Insightful reports on carrier spend and performance We use LateShipment com to retrieve refunds of our late postage through Canada Post Basically, free money and the best part is it’s totally automated

Deliver delight with every shipment

Real-time order updates that win your customers’ hearts
Proactive delay prediction & personalized support The system is easy to use and navigate The dashboard loads quickly with all shipment information in one location No more logging into separate carrier accounts to check status

Make returns as seamless as shopping

Returns made easier than ever with self-service
Manage returns support-free with automation
Live return tracking your customers will thank you for I wish I had signed up for this years ago!