Cloud Alert

A messaging gateway is seamlessly integrated within the bank?s existing systems, sending out encrypted alerts on transactions initiated by the bank or the customer

An intelligently designed Communication Protocol and Transport Cluster acts as a ?middleman?, routing and storing bulk messaging information through servers across multiple continents, with several security layers built in

A freely downloadable mobile app displays the decrypted notifications, allowing the customer to interact with the bank, for example, by approving or rejecting transactions or initiating them; if the app is not installed or the customer does not carry a smartphone, the alerts are automatically converted into SMS messages

Benefits Of Cloud Alert

• Delivers messages in less than 3 seconds
• Offers routing and storage on multiple servers across several continents
• Ensures continuous service all year round
• Generates read receipts for important notifications
• Compatible with existing bank systems
• Can also be used as a promotional tool
• Reduces number of fraudulent card transactions
• Accepts reports of fraud or lost cards
• Secures 'card not present' transactions
• Provides added protection against phishing attacks
• A fraction of the cost of traditional SMS
• Uses very little of customers' bandwidth
• Reduces loads on call centres

The advent of the digital age is creating new generations of customers who demand more transparency, convenience and control over their finances

Cloud Alert allows banks to offer customers an open platform, which makes communications between banks and their customers an interactive experience rather than a one-way street, while at the same time improving efficiency

Cloud Alert's proprietary Ever-Connected technology offers banks a carrier-grade SLA, outpacing both Push Notifications and SMS Messaging