Usersnap

Usersnap is a digital product building platform, building solutions from development to user feedback and customer service.

Building and running of digital products have changed.

We build software that reflects this change. We understand the challenges of this fundamental change and are working on software to make building and running digital products easier for everyone.

We offer a 360° suite for building and running digital products, which includes:

Track, a software to plan, track, report the development process of your product
Feedback, a software to get feedback from customers and users, including NPS
Chat, software to provide outstanding customer care inside your product

We offer:

Faster communication on a website/inside a product
Qualitative, easy-to-understand feedback
Real-time communication with customers or colleagues
Collaboration processes to build the products of the future
Easy reporting