Unified Inbox

We make human to machine communications simple.

Named a Gartner “Cool Vendor” in Unified Communications and Collaboration Technologies, UIB is a global cloud computing company. The creators of Conversational IoT, we solved the problem of how to talk to cloud-connected software, services, chatbots, and devices. UIB provides its customers, partners, and developers with omnichannel messaging solutions using its patented UnificationEngine®, Unified AI®, and SmartContact™ technologies.

Adding our UnificationEngine-powered SmartContact to your smartphone’s address book allows you to talk to any connected “thing” or service on over 30 of the world’s most popular communications platforms, including email, SMS, smart speakers, and social media, messaging, and chat apps — such as WhatsApp (UIB is an official WhatsApp Business solution provider), Facebook Messenger, WeChat, and many more.

Our award-winning technologies help smart home and connected appliance manufacturers, real estate and PropTech companies, hospitality companies, telecommunications providers, museums, airlines, enterprise software companies, government authorities, and others to increase their revenues, decrease their costs, and delight their users. With a smart contract in your smartphone’s address book, you can talk via natural language voice and instant messaging to any device on any channel in any language with or without the device’s native mobile app or a virtual assistant.