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Semafone

Software letting contact centres take card and personal details by phone without storing them

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TrustList summary

Semafone supplies software to contact centres that take payments and personal data over the telephone. Its method captures sensitive details directly from the caller's keypad so they never reach the agent or the centre's systems.

What Semafone does

  • Keypad data capture: card numbers, bank details and social security numbers entered by the caller and passed on for processing.
  • Fraud risk reduction: keeping personal data out of the contact centre lowers exposure to fraud and reputational harm.
  • Compliance support: helps centres meet industry rules such as PCI DSS.

Who it works with

Contact centres that take payments or personal information from callers.

Key facts

  • Certifications: ISO 27001:2013 and PA DSS for its payment solution
  • Payment status: PCI DSS Level 1 service provider and Visa Level 1 merchant agent
  • Method: patented data capture

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

What the business tells TrustList

Certifications and partner status
ISO 27001 evidence sent

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