Nexmo (now Vonage)

Nexmo (now Vonage) is a business communications provider that runs its services on a cloud platform. It supplies enterprises with tools for talking to staff and customers across several channels, and it describes its aim as making communication more flexible, intelligent and personal.

Products and services

• Unified communications: combined voice, messaging and collaboration tools for business teams.
• Contact centres: cloud-based systems for handling customer conversations.
• Programmable communications APIs: building blocks that developers use to add messaging and calling to their own applications.
• Cloud communications platform: the shared base on which the products above are delivered.

Who it serves

The company serves enterprises around the world that need better collaboration, communication and customer experience across all of their communication channels.

Key facts

• Origins: the business grew from a technology disruptor and still describes its approach as flexible
• Delivery model: cloud platform