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IT Service Providers

Netcracker Technology

Software and services for telecom operators, including billing, operations and customer experience tools

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TrustList summary

Netcracker Technology provides software and professional services to communications service providers around the world. It is a wholly owned subsidiary of NEC Corporation. Its recent work centres on AI for telecom operations and customer experience.

Products and services

Telecom software suite: products for digital services, revenue management and operations.
Digital OSS: tools used by operators building out fibre networks.
Agentic AI solutions: AI for customer experience and operations.
Broadband and satellite solutions: packages for cable operators and satellite services.
Professional services: agile practices for digital transformation programmes.

Who it works with

Telecom operators, cable companies and other communications providers.

Key facts

Parent: NEC Corporation
Recent news: Completed the acquisition of CSG Systems together with NEC
Recognition: Industry award wins listed on its website

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

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