Maintaingo

Maintaingo looks after WordPress websites for businesses that would rather not manage the technical upkeep themselves. Customers are given a team of web specialists who handle repairs, routine maintenance and improvements.

The firm starts by setting up the essential maintenance services on a site. After that, clients send requests by phone, email or ticket and follow progress in an online dashboard.

What Maintaingo offers

• Site fixes and improvements — requests are logged, queried where unclear, and completed with updates along the way.
• Backups — daily copies so a broken or lost site can be restored.
• Security scanning — malware checks and clean-up through the Sucuri service.
• Uptime monitoring — an alert as soon as the site goes offline.
• Software updates — managed patches for the site's software.
• Ecommerce support — advice on running an online store, from advertising to site experience.

Who it works with

Owners of WordPress sites of any technical skill, including online store operators.

Key facts

• Platform: WordPress
• Support channels: phone, email and a ticketing dashboard
• Contract terms: no-contract plans with a 30-day refund guarantee