iCentrex AB

iCentrex AB provides business communication services to companies and organisations of all sizes in the Nordic region. Its offer is built on the Telavox platform and brings voice, chat and meetings into one application called Flow.

Customers can adjust their set-up themselves, including queues, profiles and licences, and scale up or down as needed.

What iCentrex AB offers

• Business telephony — fixed and mobile telephony for the whole company.
• Cloud PBX — switchboard features with tailored queue systems and programmable call routes.
• Business chat and messaging — collaboration with colleagues and partners.
• Mobile contact centres — handling customer calls from anywhere.
• Video conferencing — video and screen sharing.
• Integrations — links to other applications and cost monitoring.

Who it works with

Organisations of every size in Scandinavia and the wider Nordic region, offered under one agreement, one invoice and one customer care centre.

Key facts

• Region: Nordic countries
• Platform: built on Telavox