Commsworld

Overview

Commsworld is Scotland’s leading independently owned Unified Communications Company and ISP (Internet Service Provider) with offices in Aberdeen, Edinburgh, and Glasgow. We support thousands of businesses throughout the UK and beyond with their business-critical Telecommunication Technologies.

Commsworld acquired Fluency Communications in 2012 and has since invested heavily in a state-of-the-art Next Generation Network (NGN) that spans the length and breadth of the UK. With four core points of presence (PoPs) in world-class carrier-neutral Data Centres as well as LLU (Local Loop Unbundling) footprint in Aberdeen, Edinburgh, and Glasgow.

Fluency is an LIR (Local Internet Registry) member of RIPE with both IPv4 and IPv6 allocations and operates our own Autonomous System (AS56595). Also members of LINX and LONAP and operates private interconnects with all our carrier partners.

Essential Cloud Solutions

As of the 1st May 2018, ECS (Edinburgh Computer Services) one of Scotland’s longest established IT firms joined the Commsworld Group.

ECS, now known as Essential Cloud Solutions still operates as normal but all their Cloud, Security and IT services are now under the Commsworld Group and make for a completely unique offering enabling Commsworld to offer enhanced Cloud solutions and IT expertise.

The ECS product solutions are now fully embedded into the Commsworld portfolio and offer enhanced solutions including:

Cloud Security Solutions
Enhanced LAN design & deployments
Object Storage
Wi-Fi surveys and heat mapping
Microsoft Office 365 and Applications
Secure Wi-Fi design and solutions
Cyber Security Assessments
Cabling

Contacting ECS

Ensuring our clients are offered the best possible support is of great importance to us. This is why we have set up the necessary means for you to submit your support requests through our help desk team. Follow our guidelines below to ensure you the get right support at the right time.

We ask our clients to evaluate and assess how urgent their issue is and submit a support request appropriately. Please see below for a small breakdown of how to submit your request.