CivilCops is a social intelligence organization empowering citizens and helping governments to be more accessible, efficient and effective in public service delivery. CivilCops is bridging the data and knowledge gap between citizens and governments by establishing a seamless communication medium for citizen collaboration and a platform for the governments to increase service responsiveness and shaping service delivery to meet citizen’s needs and wants. Thus, strengthening the bond between citizens and governments and also increasing citizen trust in governments.