Avaamo

Overview

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo has developed fundamental AI technology across a broad area of neural networks, speech synthesis and deep learning to make conversational computing for the enterprise a reality.

Avaamo is founded by enterprise veterans from TIBCO, SAP, Siebel, and Apple.

Our Mission

Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality.

Who is Avaamo?

We develop fundamental AI technology
Avaamo is a deep-learning software company that specializes in conversational interfaces to solve specific, high impact problems in the enterprise. Avaamo is building fundamental AI technology across a broad area of neural networks, speech synthesis, and deep learning to make conversational computing for the enterprise a reality.

The experience

Third generation conversational AI

Early generations of conversational interfaces converted the natural language to commands (“Play Taylor Swift”). To truly deliver the promise of conversational AI, fundamentally new technology has to be built to perform multi-turn conversations and execute judgment intensive tasks just like humans.

Avaamo delivers a third generation conversational AI experience that executes rich multi-turn conversations capable of handling queries in customer service, generating quotes in insurance, or answering claims inquiries in healthcare.

The technology

Conversational AI platform

Two years in the making, Avaamo AI scientists and engineers painstakingly built a fundamentally new platform that includes speech synthesis, speech recognition, multi-faceted machine learning, neural networks, and natural language understanding along with data categorization, NLU services, semantic search, while inventing a few technologies along the way and picking up 7 patents.

Avaamo’s tightly integrated platform uniquely combines tooling, data, and enterprise connectors to ensure designers, data scientists, and developers can design and deploy complex conversational interfaces in weeks.

The Enterprise Connect

Artificial intelligence with enterprise knowledge

While designing the Avaamo platform, our team recognized three major enterprise constants that needed to be accounted for:

The majority of needed data remains in legacy enterprise systems.
Myriad set of regulatory, compliance, and security requirements.
Investment in existing systems of engagement.
With that in mind Avaamo tackled each problem separately:

We offer connectors to 150+ enterprise systems
We deliver on security and compliance including encryption of data, PCI, FINRA, HIPAA
Avaamo can be deployed on existing channels including the web, mobile, SMS Facebook, Alexa, Google assistant or even your existing 1-800- number.