Brooke Global

Brooke Global is a consultancy that helps organisations change how they work through digital transformation, mainly on Salesforce and MuleSoft. It operates across Australia with offices in Sydney, Melbourne, Barton and Milton. Its projects start by defining the outcome a client wants and designing around the people involved before choosing the technology.

What Brooke Global does

• Salesforce consulting: requirements, functional design, development and architecture on Salesforce.
• MuleSoft integration: architecture and development to connect business systems.
• Process automation: automating operational and service delivery processes.
• Service and UX design: human-centred design work that shapes how a system should serve users.
• Delivery and testing: project management, test and release management for implementations.
• Managed support: ongoing support once a solution is live.

Customers and markets

Brooke works with organisations facing customer service, service delivery and operational problems that need business-wide change.

Key facts

• Based in: Sydney, Australia
• Offices: Sydney, Melbourne, Barton (ACT) and Milton (QLD)
• Partnerships: Certified partner of Salesforce and MuleSoft