Zenoti

Zenoti makes cloud software for the beauty, wellness and fitness trades. Founders who had run a chain of spas, salons and fitness centres built it after finding that existing software could not handle a multi-location business.

What Zenoti offers

• Business management platform — one system covering booking through to payroll.
• AI front desk — an automated assistant that answers calls, books appointments and handles rescheduling.
• Lead and guest engagement — follow-ups, reminders and lead capture across channels.
• Reputation and marketing automation — tools for managing online presence.
• Medspa documentation — treatment records and clinical notes.
• Chargeback handling — assembling evidence for payment disputes.

Who it works with

Salons, spas, medspas and fitness businesses, from single-site family firms to chains with hundreds of locations.

Key facts

• Founded: 2010
• Customers: over 30,000 businesses in more than 50 countries
• Product type: cloud-based, all-in-one software