Usersnap

Usersnap sells software that collects and organises user feedback so product teams can decide what to build. It targets business-to-business enterprise teams. One code snippet adds surveys, annotated screenshot reports and an in-product feedback menu.

What Usersnap offers

• Feedback collection — gathers signals from surveys, support tickets, interviews and in-app comments.
• Analysis — AI groups topics and tracks sentiment across feedback.
• Roadmaps and reporting — turns validated findings into plans shared with engineering.
• Customer communication — in-app announcements, reply emails and a changelog.
• Integrations — connectors and an MCP link for AI tools.

Who it works with

The platform serves enterprise product managers, engineering, marketing and customer success teams. Its site cites a 4.5 out of 5 rating on G2.

Key facts

• Product areas: research and discovery, roadmaps, reporting, integrations
• Security: enterprise-grade protection described on the site