Skiplino

Skiplino is a cloud platform that handles waiting lines and appointments in one system. It began as a mobile app that let people join a queue remotely and now serves organisations in many sectors.

What Skiplino offers

• Queue management — customers join a line on site at a kiosk, through the app, or with a web booking link.
• Appointment booking — online scheduling with automated reminders.
• Virtual branch — remote service through video appointments.
• Staff dashboard — one panel showing queue length, wait times and agent activity.
• Reports — analysis of busy periods and bottlenecks to help plan staffing.

Who it works with

Banks, hospitals and health care, insurance, the public sector, education, automotive, telecoms and retail. The company says it is used in 137 countries.

Key facts

• Product areas: queue system, appointment system and virtual branch
• Origin: a venture of the startup studio Level Z