Sertifi

Sertifi supplies hospitality-specific software for collecting payments, signing contracts and authorising credit cards. Now operating as Sertifi by Flywire, it pairs its hotel workflows with Flywire's global payments infrastructure, and it is based in the United States.

What Sertifi offers

• Card authorisations and verification: digital card authorisation forms for front desk and operations teams.
• Digital contracts and e-signatures: electronic agreements for sales and HR teams, helping properties close group and event business.
• Embedded payment processing: card and ACH payments built into the booking and sales flow.
• Chargeback reduction: tools and expert guidance aimed at cutting disputed card payments.
• Integrations: connections to other systems that hospitality teams already use, plus consistent onboarding of new properties.

Who it serves

The company says it is the digital authorisation provider for every Marriott property worldwide and that Hilton, Hyatt, Accor, Sonesta and Red Roof Inn use it as their brand standard. It also partners with hotel management companies such as Aimbridge, Highgate and Hersha, and is the exclusive e-signature and payments provider for Topgolf, Dave & Buster's and Main Event.

Key facts

• Based in: United States
• Reach: more than 20,000 hospitality locations in over 150 countries
• Compliance: PCI Level 1
• Parent: part of Flywire