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RT

IT Product Company

RISE Technologies GmbH

Remote support and case-based service communication app for technicians in industrial service teams

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TrustList summary

RISE Technologies GmbH makes RISE, an app for service communication and remote support in industrial service. Since 2015 it has focused on helping service staff check and repair machines and systems, including those with little experience.

Services

Case-based communication: messages, photos, videos and comments are stored with each service case, linked to the asset.
Messenger-style use: works like a familiar chat app but is built for technical service.
Knowledge store: solutions and feedback are archived and help new colleagues learn faster.
Offline use: keeps working with poor connections, with data processed on German servers in line with GDPR.

Clients

Field technicians, service managers and inside sales or customer support teams, especially in small and medium-sized businesses.

Key facts

Experience: focused on remote support since 2015
Data protection: data hosted on servers in Germany

Summary written by TrustList from the business's own published information, Oct 2026.

Categories & features

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