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Rightpoint

Customer and employee experience consultancy now part of Genpact

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About Rightpoint

Rightpoint is a customer experience agency that has fully integrated into the Genpact brand. It combines strategy, design and technology to improve how people interact with businesses. Its site says it works with global enterprises.

What Rightpoint offers

  • Experience strategy — insight-led planning for customer and employee experience.
  • Design — experience and interface design.
  • Technology delivery — work with partners such as Adobe and Microsoft.
  • AI and data — enterprise transformation using AI and data.

Who it works with

Clients are large global businesses, including the Fortune Global 500. Its approach, called Total Experience, joins customer and employee experience with change management.

Key facts

  • Ownership: part of Genpact
  • Team: 700 or more employees, per its about page
  • Partners: Adobe and Microsoft

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

Rankings

As of 2026-10-05. Organic ranks only; sponsored placements are never ranks.

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