Reliable Health Systems

Reliable Health Systems makes software for skilled nursing facilities (SNF) and assisted living facilities (ALF) in the United States. Its VISUAL suite brings the financial side of a facility and its clinical records into one package, and the company backs the software with support staff and help for providers switching from another system.

What Reliable Health Systems does

• VISUAL Financial: accounting and billing software built for care facilities, kept in step with MDS and billing rule changes.
• VISUAL EMR: electronic medical records and clinical documentation that a facility can configure to its own needs.
• PDPM tools: features in the VISUAL module that help staff project reimbursement and capture the items needed to bill under PDPM.
• Support: a help team on call to answer user questions.
• Transition help: guidance through each stage of moving from another software vendor.
• Interfaces: links between VISUAL and a facility's other systems and vendors.

Who it works with

The firm serves skilled nursing and assisted living operators across the country; client quotes on its site come from finance and clinical staff and from a partner that built an interface with it.

Key facts

• Market: skilled nursing and assisted living, United States
• Product: VISUAL suite covering financial, clinical and EMR functions