rater8

rater8 is a reputation management platform built for healthcare practices, based in the United States. It helps providers automate the collection of patient feedback and manage their online listings across the web.

What rater8 offers

• Reputation monitoring — tracks a practice's reviews across multiple platforms in real time, consolidated into a single dashboard with scorecards and summaries.
• Review building — the pollin8 product automates requests for reviews and supports responses to them.
• Listing management — keeps a practice's online listings consistent and visible where patients search.
• Feedback surveys — collects patient satisfaction, net promoter score and employee satisfaction data.
• Analytics and benchmarking — turns collected feedback into reports for tracking performance over time.

Who it works with

Healthcare practices and provider groups use the platform to manage patient feedback and online reputation; the company states it is used by more than 25,000 providers.

Key facts

• Based in: United States
• Other fact: States it is HIPAA-compliant