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IT Product Company

Ragnasoft

Maker of PlanIt, scheduling and communication software built for police, fire, EMS and 911 dispatch agencies

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  • Founded 2005
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TrustList summary

Ragnasoft builds staff scheduling software for public safety agencies through its PlanIt product. The firm, based in Lancaster, Pennsylvania, started out as a software consultancy and switched focus after two local emergency services asked for help with their rotas. PlanIt has since become part of the NEOGOV group of public safety products.

Services

  • PlanIt Scheduling: shift scheduling designed from the start for public safety work rather than adapted from a general tool.
  • Team communication: messaging and communication features alongside the schedule.
  • Ongoing updates: frequent releases shaped by feedback from the agencies using the product.
  • Customer support: implementation help and service that quoted clients single out for praise.

Who it serves

PlanIt serves police departments, fire services, EMS squads and 911 dispatch centres, and the company says it has worked with hundreds of such organisations. Quoted users include a village finance officer, a rescue squad and a township police chief.

Key facts

  • Based in: Lancaster, Pennsylvania, United States
  • Founded: incorporated in 1999 as a software development firm
  • Product history: PlanIt developed from 2005 with local EMS and police departments
  • Earlier clients: consulting work for QVC and Ace Hardware
  • Ownership: PlanIt now sits within NEOGOV

Summary written by TrustList from the business's own published information, Sep 2026.

Products by Ragnasoft

What the business tells TrustList

Founded
1999 (27 years) evidence sent

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