Pegasystems

Pegasystems, known as Pega, sells cloud software to large organisations. Its platform automates business processes and supports customer interactions across channels, with AI features built in.

What Pegasystems offers

• Pega Platform — a low-code environment for building and changing enterprise applications.
• Workflow automation — runs processes such as account opening, insurance claims and permit applications.
• Customer engagement — chooses the most suitable follow-up for each customer on any channel.
• AI agents and orchestration — applies governed AI models inside business rules and compliance standards.
• Legacy modernisation — helps move old code and systems towards cloud-ready applications.

Who it works with

Customers are large enterprises, with examples drawn from banking, telecoms, healthcare, insurance, government and transport.

Key facts

• Listed: NASDAQ: PEGA
• Track record: More than 35 years in business
• Recognition: Named a leader in Forrester and Gartner reports, according to its site