Flooid

Flooid provides a unified commerce platform that runs the sales transaction for shops and food and beverage businesses. The company has worked in retail since 1982. Its platform manages the basket across point-of-sale terminals, self-checkout, mobile devices and online stores, so that items, prices, promotions, orders and payments stay consistent wherever a customer buys.

One commerce engine for every channel

The platform is cloud-native and designed to handle the transaction volumes of a busy store alongside the scale that mobile and online sales demand. Flooid describes it as a single engine that holds retail data in one place, so a retailer sees the same stock and pricing in store and online. The company says the platform has been refined over four decades of changing retail, and that its architecture is composable, so retailers can add or replace parts as their needs change.

In-store touchpoints and self-service

Point-of-sale and self-checkout endpoints are the visible face of the platform. Shop staff and shoppers use them to complete sales, and the company presents these endpoint experiences as a way of engaging customers at the till. A retailer can start selling through new in-store touchpoints while the same logic serves its mobile and digital channels.

Back-office, estates and insight

Flooid also supplies back-office functions and cloud-based managed services, so store operations can be run from a single system. An estate management layer lets a retailer oversee many locations, and insight tools bring together first- and third-party transaction data in interactive dashboards. Performance can be tracked across channels and regions, which the company links to better business decisions.

Integration and partners

An open API set and a developer toolkit let retailers connect the platform with other technologies, and the company works with a community of partners that includes start-ups and technology providers. It says integrations can be built in months rather than years. The sectors it names include grocery, specialty, fashion, food and beverage, and hospitality.

Place within the Glory Group

Flooid sits in the Glory Group alongside Acrelec, which makes self-service kiosks and automation products, and Glory, which supplies cash management and payment technology. The company describes the three as complementary, bringing the connected retail journey together from the cash and payment side through to the customer's own experience at the till.