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PatientLink

Patient engagement software that automates intake, reminders, texting and follow-up for US medical practices

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About PatientLink

PatientLink takes routine administrative work off medical practice staff. It covers patient access, intake, communication and follow-up, and sends information from digital or scanned forms into connected health record systems. Patients do not need an account or an app to use it.

What PatientLink offers

  • Patient access — accepts appointment requests and steers patients into the right workflow.
  • Pre-visit intake — collects demographics, forms, signatures, assessments and images before the appointment.
  • Digital and scanned forms — supports online forms while keeping paper workflows where a practice still needs them.
  • EHR integration — delivers data through HL7 v2, FHIR or proprietary connections.
  • Reminders and texting — automated reminders and authorised two-way text conversations.
  • Follow-up — surveys, recall outreach and post-visit workflows.

Who it works with

PatientLink is built for medical practices facing short staffing, paper-heavy intake and manual data entry.

Key facts

Profile written by TrustList from the business's own published information, Sep 2026.

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