Matterway

Matterway makes a screen-aware assistant for operations teams. It works over the applications that staff already use, so companies can streamline processes without changing their IT.

What Matterway offers

• Screen-aware assistant — guides users through a task and presents next steps and checklists.
• Document data extraction — pulls data from documents using the customer's approved AI models and shows it for human checking.
• Cross-application automation — pre-fills forms and moves between systems to cut manual entry and errors.
• Flexible document handling — copes with varied document types without constant reconfiguration.

Who it works with

Case studies mention insurance policy renewals, activity report triage, staff training purchases and new-hire processing in HR, with partners such as PwC's Scale programme and the hubraum programme.

Key facts

• Approach: Human stays in control; processing remains on the user's own device
• Integrations: Browser, web apps, AI models, APIs and files
• Idea: Calls its discipline digital ergonomics