INFORM GmbH

INFORM GmbH writes software that helps companies make better operational decisions, blending artificial intelligence, operations research and sector knowledge. Operations research professor Hans-Jürgen Zimmermann of RWTH Aachen University set it up in March 1969, and it is still based in Aachen. Ownership rests with its founders, managing directors and long-serving staff.

Products and services

• Logistics: yard and time slot management for distribution centres, plus container terminal and intermodal optimisation.
• Aviation: ground handling and airport resource planning through GroundStar, first used at Frankfurt Airport in 1991.
• Production and supply chain: planning and scheduling with FELIOS, demand planning, inventory and spare parts management.
• Vehicle logistics: network, transport and yard planning for finished cars.
• Risk and fraud: fraud prevention and compliance screening through RiskShield.
• Workforce management and stocktaking: staff planning and inventory counts.

Who it works with

INFORM reports more than 2,000 active customers worldwide across the industries above. It has offices in Asia, Australia, Brazil, Chile, North America and Portugal.

Key facts

• Based in: Aachen, Germany
• Founded: 1969
• Team: more than 1,000 staff from over 40 countries
• Other products: add*ONE, INVENT XPERT, SyncroSupply, Syncrotess, WorkforcePlus and YMSlite