Glassbeam

Glassbeam analyses the log data produced by medical devices, with a focus on imaging equipment. Its software and services give hospitals and service organisations a view of how equipment is used and when it is likely to need attention, so repairs can be planned instead of rushed. The company is listed in the United States.

Services

• Log analytics platform: ingests complex machine log files and scales from gigabytes to terabytes a day, using the firm's own language to build analytics in one step.
• Downtime reduction: spots patterns in equipment data that point to service needs before a failure occurs.
• Utilisation insight: tracks how connected MR, CT and cath lab machines are used across a fleet.
• Service operations support: proactive alerts and installed-base analytics for field service engineers.
• KPI measurement: combines equipment, staff and utilisation data to help with schedules, staffing and workflow.

Who it serves

Glassbeam serves healthcare providers and imaging departments, along with the service teams that maintain their equipment. One published customer result describes support for more than 250 service engineers.

Key facts

• Based in: United States
• Focus: machine data from medical assets such as MR, CT and cath lab systems
• Technology: patented platform with a proprietary analytics language