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IT Product Company

Dialpad

Cloud business phone, contact centre and AI communications platform for sales and customer service teams

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  • Web Development
  • IT Services
  • JavaScript
  • United States of America
  • +10 more
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About Dialpad

Dialpad makes cloud-based business communications software, built around voice and now extended with AI agents. It runs on Google Cloud and combines calling, meetings and contact centre tools in one platform.

What Dialpad offers

  • Business phone system — voice calling for teams, with AI note-taking and insights.
  • Contact centre — real-time AI tools for customer service teams.
  • Sales tools — AI-assisted outbound calling for sales reps.
  • AI agents — automated handling of tasks such as refunds and bookings over voice and digital channels.
  • Integrations — connects with Salesforce, Zendesk, Microsoft Teams and Google Workspace.

Who it works with

Companies running customer service and sales teams, from small firms to large enterprises.

Key facts

  • Security: HIPAA compliant and SOC 2 certified
  • Hosting: Google Cloud Platform
  • Channels: voice, chat, SMS and email

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Web Development
  • IT Services
  • JavaScript
  • United States of America
  • Software Development
  • eCommerce
  • Android
  • UI/UX Design
  • Java
  • ReactJS
  • AngularJS
  • iOS App
  • React
  • iPad

What the business tells TrustList

Certifications and partner status
SOC 2 evidence sent

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