ContentSquare

ContentSquare is a platform that analyses how visitors behave on websites and in mobile apps. It records journeys without manual tagging and uses AI to point out where customers hit problems and what to fix.

What ContentSquare offers

• Experience analytics — visualises how users interact with each page.
• Error and slowdown detection — spots frustrations in real time.
• Product analytics — helps teams decide what to build using behaviour data.
• Conversation insights — turns customer conversations into themes for action.
• Voice of customer feedback — collects direct comments from users.
• AI agent — answers questions and suggests next steps for the digital team.

Who it works with

Enterprise and mid-market brands, with older company material naming retailers, travel firms, banks and carmakers among customers.

Key facts

• Customers: the site cites about 3,000 brands