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IT Product Company

CloudCherry

Customer experience management platform that captures omnichannel feedback and turns it into actionable insight

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TrustList summary

CloudCherry is a customer experience management platform for voice-of-customer programmes. It maps and captures feedback across a customer's journey in many channels, and connects with existing systems of record so the data can be acted on.

What CloudCherry does

  • Feedback capture: omnichannel collection along the customer journey.
  • Journey mapping: a view of where customers meet the business.
  • Insights for every employee: data-driven findings shared across the organisation.
  • Real-time action: alerts and follow-up while feedback is fresh.
  • System integrations: links to major systems of record.

Clients

Large global enterprises that want customer experience to drive growth and profit.

Key facts

  • Headquarters: Salt Lake City
  • Other offices: Singapore, Dubai, Bengaluru and Chennai
  • Backers: Vertex Ventures, Cisco Investments and IDG Ventures India

Summary written by TrustList from the business's own published information, Oct 2026.

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