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Bookboost Guest Messaging

Guest messaging and guest data platform for hotels, hostels and serviced apartments

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  • Web Development
  • Software Development
  • Frontend
  • Backend
  • +2 more
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About Bookboost Guest Messaging

Bookboost Guest Messaging is a platform that helps hotels talk to guests and use guest data. It began as a messaging inbox for independent hotel brands and has grown into a customer data and automation system, expanding across Europe.

What Bookboost Guest Messaging offers

  • Unified inbox — messages from every channel in one place, assignable to people or departments.
  • Automated replies — keyword detection and a chatbot for routine questions.
  • Guest data platform — merges data from over 70 sources into one profile per guest.
  • Campaigns — email, SMS and WhatsApp journeys with more than 80 personalisation tokens.
  • Guest experience tools — check-in, feedback and loyalty features.

Who it works with

Hotel groups, independent hotels, hostels and serviced apartments, mostly in Europe.

Key facts

  • Integrations: connects with property management systems and booking engines
  • Channels: email, SMS, WhatsApp and webchat

Profile written by TrustList from the business's own published information, Oct 2026.

Categories & features

  • Web Development
  • Software Development
  • Frontend
  • Backend
  • Sweden
  • Full-stack

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