IMS

IMS is case management software used by private investigators and investigation companies. It suits both freelancers and larger firms, and says some UK private investigation firms use it.

Users can record case details, bring in other agents and send the outcome to clients.

What IMS offers

• Case management — store people, vehicles, businesses and other details for each case.
• Agent instruction — assign agents to cases with a description of the work.
• Client communication — send updates and custom case reports as work progresses.
• Invoicing — issue invoices and see which jobs are paid or still owed.
• Performance reports — agent results, turnaround times and financial summaries.
• Notifications — alerts when something needs attention.

Who it works with

Freelance investigators and private investigation firms, in the UK and elsewhere.