Hospice Tools

Most electronic medical records are written for general healthcare and then adapted. Hospice Tools goes the other direction: it is an medical record and billing package, built for hospice and palliative care agencies alone and aimed by the company at independent operators rather than large chains. It runs in the cloud with web access for desktops and laptops and full mobile apps for Android and Apple devices.

Charting, care plans and compliance

Clinicians chart in forms that can be customized to match an agency's own workflows, with patient history and trends shown inside the document. Smart care plans, HIS dashboards and interdisciplinary group (IDG) dashboards help teams stay compliant, and the company describes its IDG tool as very fast. Three layers of document validation check records as they are completed, and shareable reports keep teams on track. The company says the product is among the few hospice EMRs to hold the CHAP Verified seal, which it presents as assurance that the tools support CHAP standards and compliance.

Billing for hospice payers

The billing side shows Medicare claim status in real time and has built-in appeals tracking. It bills all payers, including Medicaid room and board for patients in skilled nursing facilities. Clinical visits can flow into claims automatically. The in-house eBilling tool and a managed service called HT Pro eBilling Services are sold separately from the EMR itself.

Timesheets, mileage and payroll

The TimeKeeper timesheet tool calculates mileage, visits and on-call time automatically, and activity, productivity and payroll reports feed the agency's payroll process.

Mobile apps for the field

The apps are built as real mobile apps instead of web pages squeezed onto a phone, aiming for speed and reliable performance. Staff can chart from desktop, laptop, tablet or phone, with entries updated across the system in real time. Documents can be reviewed and signed individually or in bulk from the dashboard, and scanned files go straight into the correct section of a patient's chart. The company stresses secure real-time access to charts.

Support

Hospice Tools describes itself as built by a team with long hospice experience, and offers guided transition, onboarding and continuing training, plus integrations with partner systems.

Hospice Tools is an electronic medical record and billing system made only for hospice and palliative care agencies. It is aimed at independent agencies and runs in the cloud with mobile apps for Android and Apple devices.

Main features

• EMR and charting: customisable forms, smart care plans and interdisciplinary group dashboards.
• Billing: covers Medicare claim status, appeals tracking and Medicaid room and board.
• Timesheets and payroll reports: calculates mileage, visits and on-call time.
• Mobile apps: chart on any device, sign documents and scan files into the patient record.
• Compliance checks: document validation built into the workflow.

Clients

Independent hospice and palliative care agencies.

Key facts

• Certification: holds the CHAP Verified seal
• Deployment: cloud with web access and mobile apps