DeliverLogic

Restaurants that offer delivery need more than an ordering page: someone has to confirm the order, find a driver, follow the trip and settle the payout. DeliverLogic is software, supplied as a service, for businesses that run restaurant delivery. The company says it has operated since 2009 and serves hundreds of clients in the United States and abroad.

From the customer's order onward

The package starts with a branded ordering website and customer apps, with design templates that the company says can be set up in hours. Once an order is captured, automated systems take over the logistics. The company describes the first steps as confirming the order with the restaurant, dispatching it to a driver and tracking the driver in real time.

Apps for restaurants and drivers

OrderLogic is the restaurant application, in which partner restaurants view, confirm and fulfill orders that originate from the delivery business, communicating in real time with the core system. DriverLogic is the driver application: drivers receive orders on a phone, manage pickups and deliveries and organize their workflow, while customers see their order's progress as it travels. The core platform is called DL Core, and the apps are designed to work together.

Point-of-sale connections

Because saving even a minute on an order matters at street level, the company has built direct integrations with several point-of-sale systems so that staff effort goes into scaling the service. Optional add-ons and integrations, including Google and Olo, can be switched on from the administration dashboard.

Dashboard and reports

The administration dashboard reports on most data points collected, including order summaries, driver payouts and accounting reports. A built-in report generator lets operators save their own reports around the figures that matter most to them.

Setup and support

The vendor provides supported onboarding and client training. It says updates are made weekly, and it cites high ratings for client websites and apps.

DeliverLogic is software for businesses that run restaurant delivery. It has operated since 2009 and serves clients in the US and abroad.

Main features

• Ordering website and apps: customer-facing sites and apps, with design templates that can be set up in hours.
• OrderLogic: an app for restaurants to view, confirm and fulfil orders.
• DriverLogic: an app for drivers to receive jobs, manage pickups and deliveries, and let customers follow them.
• POS integrations: direct connections to several point-of-sale systems.
• Admin dashboard: reporting and analysis across the business.
• Onboarding: supported setup and client training.

Who it works with

Delivery operators and restaurants, with hundreds of US and international clients.

Key facts

• Operating since: 2009
• Updates: weekly, according to the company